Terms of Service
Last updated: June 2026
1. Acceptance of Terms
By accessing or using the PLUMP website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site or services.
2. Use of the Site
You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the site in any way that violates applicable local, national, or international laws
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of the site or its related systems
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the site
3. Products and Pricing
We reserve the right to modify or discontinue any product at any time without notice. Prices are subject to change without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products or pricing.
Product images are for illustrative purposes only. Actual products may vary slightly in colour or appearance due to manufacturing processes and screen display differences.
4. Orders and Payment
By placing an order, you represent that you are authorised to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or that cannot be verified.
All payments are processed securely through our payment provider. We do not store your full payment card details on our servers.
5. Shipping and Delivery
We aim to dispatch orders within 1 business day. Estimated delivery times are provided as a guide only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances outside our control.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
6. Intellectual Property
All content on this site — including text, images, logos, graphics, and product designs — is the property of PLUMP and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
7. Disclaimer of Warranties
This site and its contents are provided “as is” without any warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.
8. Limitation of Liability
To the fullest extent permitted by law, PLUMP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products, even if we have been advised of the possibility of such damages. Our total liability in connection with any claim shall not exceed the amount you paid for the product in question.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes arising from these terms or your use of the site shall be subject to the exclusive jurisdiction of the relevant courts.
10. Changes to These Terms
We may revise these Terms of Service at any time by updating this page. Continued use of the site after any changes constitutes your acceptance of the new terms.
11. Contact Us
For any questions about these Terms of Service, please contact us at: