Accessibility
Last updated: June 2026
Our Commitment
PLUMP is committed to ensuring our website is accessible to everyone, including people with disabilities. We believe that everyone deserves equal access to our products and content, and we are continually working to improve the accessibility of our site.
Standards We Follow
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological disabilities.
What We've Done
Steps we have taken to improve accessibility on our site include:
- Using semantic HTML elements to convey meaning and structure
- Providing descriptive alt text for all product images
- Ensuring sufficient colour contrast between text and backgrounds
- Designing interactive elements to be keyboard-navigable
- Using clear, readable fonts and scalable text sizes
- Labelling all form fields and interactive controls clearly
- Avoiding content that flashes or strobes, which can trigger seizures
Known Limitations
While we strive for full accessibility, some parts of our site may not yet meet all WCAG 2.1 AA criteria. We are actively working to identify and address these gaps. If you encounter any barriers while using our site, please let us know so we can prioritise a fix.
Assistive Technology
Our site is designed to be compatible with common assistive technologies, including screen readers, keyboard navigation, and browser zoom. If you experience any difficulty using our site with your assistive technology, we want to hear about it.
Third-Party Content
Our site may include content or tools provided by third parties (such as payment processors and embedded widgets). We cannot guarantee the accessibility of third-party content, but we aim to partner with providers who share our commitment to accessibility.
Need Help or Have Feedback?
If you are having difficulty accessing any part of our website, or if you have suggestions for how we can improve accessibility, please reach out to us. We aim to respond to all accessibility-related enquiries within 2 business days.